Iberostar Waves Quetzal Hotel Playa del Carmen, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Iberostar Waves Quetzal in Playa del Carmen is a beachfront hotel surrounded by tropical jungle, earning Earth Check certification for its environmental efforts. The resort features direct beach access and is known for its diversity of activities for families. Its proximity to cultural attractions adds to its significance in the region.

Location

Iberostar Waves Quetzal is situated 1.5 miles from the center of Playa del Carmen, offering easy access to local attractions. A short boat ride connects guests to Cozumel, while the airport is only 3 miles away. The hotel is well-positioned for guests seeking both beach relaxation and cultural experiences in the Riviera Maya.

Rooms

The hotel offers various accommodations, including Premium Rooms and Junior Suites with private balconies. Each room is designed for comfort, featuring amenities such as king-size beds or two double beds, daily minibar service, and free Wi-Fi. Many rooms also provide scenic views of the lush jungle or Caribbean Sea, highlighting the natural beauty of the area.

Eat & Drink

Guests can dine at multiple on-site restaurants offering a range of cuisines, including Mexican, Italian, and Asian. The international buffet provides a diverse selection for breakfast and lunch, while dinner options are available à la carte. Additional features include a snack bar and themed dining evenings, ensuring a rich culinary experience.

Leisure & Business

This resort boasts four outdoor pools and a range of water sports, ensuring both relaxation and activity. Families benefit from the Star Camp activity program, with special features like Aqua Fun and a diving center by Dressel Divers. For wellness, the SPA Sensations area provides a holistic approach to relaxation.

“The Iberostar Quetzal boasts a breathtaking jungle setting filled with vibrant wildlife, making it a true paradise near the beach!”view full review

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“An enchanting resort with incredible staff and amenities!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Iberostar Waves Quetzal serves a full breakfast for free.

There are no cribs provided in a room.

Pets are not allowed.

English, German, Spanish, Italian, Portuguese

Number of rooms:67

Former name

iberostar quetzal

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

1 person

35 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Premium Room

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Playa del Carmen 1.9 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 2.0 mi

Cancun (CUN) 37.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spectacular Pool Area

“The pool was inviting with its perfect temperature, making it an ideal place to relax and unwind all day.” view full review

Buffet Delights

“The buffet had an amazing variety of fresh and delicious food, perfect for every meal. We loved exploring different cuisines!” view full review

Fun Kids Club

“The kids club was a fantastic experience for our son, helping him enjoy the water safely with supervision and floaties.” view full review

Yoga Heaven

“Participating in sunrise yoga on the beach was an unforgettable experience that rejuvenated my body and mind.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Tennis court

Services

Housekeeping

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Map view

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.4 mi

152 Calle Quinta Avenida

Quinta Avenida

2.1 mi

Mall

Playacar Center Shopping Mall

2600 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2700 ft

Beach

Playacar Beach

2.4 mi

Carretera 109

Cenote Calavera

1.5 mi

Mahi Golf Course

2700 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

3600 ft

Zona Arqueologica Playa del Carmen

1.4 mi

Parks

Xel-Ha Park

4900 ft

Store

Centro Maya

1.9 mi

Golf Course

Campo de Golf Playacar

4600 ft

Hwy 307 Km 287

Alltournative

4700 ft

Av. Benito Juárez

Los Fundadores Park

1.7 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

5200 ft

Disabled-friendly beach

1.7 mi

Mall

City Club

5300 ft

Maya ruins

1.0 mi

Mall

Starbucks

1.0 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.5 mi

Calle Carretera Federal 109

Cenote Carwash

1.5 mi

Amusement Park

Xplor Park

2.2 mi

Playacar

Xaman Ha Ruins

1.4 mi

Playacar

Ruinas Mayas

1.3 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.7 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.7 mi

Museums

3D Museum of Wonders

2.0 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.8 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.7 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

1400 ft

Restaurants

Steakhouse

2900 ft

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

Beautiful location

Great dining options

Seaweed on the beach

Unconventional room stocking

8.6/10

Great

Rooms

8.0

Location

9.0

Service

9.0

Dining

9.0

Robert

United States of America, May 2024

9.0/10

I had a fantastic stay at the hotel! The room was close to the beach and pool, which was great, but it was a bit noisy at night due to its proximity to the theater. The double beds were comfortable. The service was warm and engaging, although there were some issues with priority access training. The location was perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. The dining options were diverse and satisfying, with delicious potato wedges at the snack bar.

Rooms

8.0

My room was conveniently located near the beach and pool, but the noise from the theater was a downside. The double beds were comfy.

Service

9.0

The service was extremely warm and engaging from start to finish. The staff made sure to take good care of all guests and actively sought feedback.

Location

10.0

The location was just perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. It was a delight for both kids and adults.

Dining

9.0

The dining experience was much better than the poolside option, with a variety of choices. The snack bar's potato wedges were absolutely awesome!

Facilities

9.0

The facilities were well cared for, just like the location, and offered a great experience overall.

Johnny

United States of America, March 2024

8.6/10

The hotel had two full-size beds in the rooms, plus a nice sitting area with two couches, making it quite comfortable. However, the check-in process was a bit delayed, and the placement of beer in the fridge was unconventional. Despite that, the ambiance was cozy and pleasant, with a fun vibe.

Rooms

8.0

The rooms were spacious and cozy, with two full-size beds and a nice sitting area with two couches.

Service

9.0

The service was warm, engaging, and the staff was ready to assist with a smile throughout my stay.

Location

8.0

The hotel's location was truly special, right in the middle of a rainforest, providing a unique experience with free-roaming animals and lush surroundings. However, there was seaweed on the last day, slightly affecting the beach experience.

Dining

9.0

The dining experience was consistently good, with a great variety and quality of food offered. The shabu-shabu was particularly enjoyable.

Facilities

9.0

The facilities were well-maintained and offered a range of activities, perfect for families and nature lovers alike.

Beautiful location

Seaweed on the beach

Christopher

United States of America, June 2023

8.8/10

I had a wonderful stay at this hotel! The rooms were cozy and had comfortable beds, but it was a shame when the coffee machine broke. The hotel's location between the beach and the main lobby was perfect for exploring. I stayed in a jungle-facing room with two queen beds, equally inviting with a lovely waterfall and monkeys right outside.

Rooms

8.0

The rooms were comfortable and had a nice sitting area. It was disappointing when the coffee machine broke, though.

Service

9.0

The service was excellent! Ramon at the main buffet restaurant was very friendly, polite, and efficient. The staff throughout the property were super attentive.

Location

9.0

The location was fantastic, surrounded by well-cared-for lush areas teeming with jungle animals. The proximity to Playacar was very convenient, offering a glimpse of a variety of wildlife.

Dining

9.0

The dining experience was delightful! The variety of foods at the main pool and lunch buffet was impressive, and the beachside setting made the meals even more enjoyable.

Facilities

9.0

The hotel facilities were top-notch, offering a range of amenities for a comfortable stay.