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Iberostar Waves Quetzal Hotel Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Iberostar Waves Quetzal is recognized for its commitment to environmental sustainability, featuring preserved tropical rainforest areas. This beachfront hotel lies on one of the Riviera Maya’s top shores and provides direct access to numerous nearby entertainment attractions. Guests can engage in eco-friendly activities while enjoying the diverse flora and fauna surrounding the property.
Location
Iberostar Waves Quetzal is situated just 3 miles from Aeropuerto de Playa del Carmen, making it easily accessible for travelers. Positioned near the vibrant local culture, guests can explore historical sites, shopping centers, and adventure parks. The hotel’s beachfront location provides direct views of Cozumel, reachable by boat from nearby ports.
Rooms
The hotel offers a range of accommodations, including Premium Rooms and luxurious Junior Suites. Guests can choose from various layouts, featuring options like a king-size bed or two double beds. Rooms come equipped with private balconies that offer views of the lush gardens or the surrounding jungle, enhancing the tropical ambiance.
Eat & Drink
Dining at Iberostar Waves Quetzal includes a buffet that serves international and local specialties, including a popular selection of Mexican dishes. Guests can also enjoy à la carte options at various themed restaurants, featuring Italian, Asian, Mediterranean, and Texan cuisines. Live cooking stations and a salad bar provide fresh, interactive dining experiences throughout the day.
Leisure & Business
The hotel features four outdoor pools, a kids’ water area called Aqua Fun, and an extensive array of water sports, including diving and snorkeling. Guests can indulge in wellness treatments at the SPA Sensations or participate in fitness activities in the on-site gym. Additionally, a variety of entertainment options are available, from live shows to children’s activities through the Star Camp program.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Variety!
The buffet dining options were impressive, offering everything from traditional Mexican dishes to sushi and grilled seafood, making every meal enjoyable.view full review
Nature's Oasis!
Wandering through the hotel's lush jungle gardens while spotting howler monkeys and peacocks made my stay feel like a tropical paradise.view full review
Engaging Pool Activities!
The variety of activities around the pool, such as games and foam parties, kept my family thoroughly entertained and made for a fun-filled vacation.view full review
Stylish Common Areas!
The high-quality furnishings in the restaurants and lobby created a welcoming and luxurious atmosphere that added to our overall experience.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Smoke detectors
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness center
Wind surfing
Diving
Snorkeling
Tennis court
Services
Housekeeping
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.4
mi
152 Calle Quinta Avenida
Quinta Avenida
2.1
mi
Mall
Playacar Center Shopping Mall
2600 ft
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
2700 ft
Beach
Playacar Beach
2.4
mi
Carretera 109
Cenote Calavera
1.5
mi
Mahi Golf Course
2700 ft
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
3600 ft
Zona Arqueologica Playa del Carmen
1.4
mi
Parks
Xel-Ha Park
4900 ft
Store
Centro Maya
1.9
mi
Golf Course
Campo de Golf Playacar
4600 ft
Hwy 307 Km 287
Alltournative
4700 ft
Av. Benito Juárez
Los Fundadores Park
1.7
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
5200 ft
Disabled-friendly beach
1.7
mi
Mall
City Club
5300 ft
Maya ruins
1.0
mi
Mall
Starbucks
1.0
mi
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.5
mi
Calle Carretera Federal 109
Cenote Carwash
1.5
mi
Amusement Park
Xplor Park
2.2
mi
Playacar
Xaman Ha Ruins
1.4
mi
Playacar
Ruinas Mayas
1.3
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
1.7
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.7
mi
Museums
3D Museum of Wonders
2.0
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1.8
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.7
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Beautiful location
Great dining options
Seaweed on the beach
Unconventional room stocking
8.8/10
Great
Rooms
8.0
Location
9.0
Service
9.0
Dining
9.0
Guest reviews
8.8/10
based on 5 review
8.2
8.2/10based on 161 review
Robert
United States of America,
May
2024
9.0/10
I had a fantastic stay at the hotel! The room was close to the beach and pool, which was great, but it was a bit noisy at night due to its proximity to the theater. The double beds were comfortable. The service was warm and engaging, although there were some issues with priority access training. The location was perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. The dining options were diverse and satisfying, with delicious potato wedges at the snack bar.
Rooms
8.0
My room was conveniently located near the beach and pool, but the noise from the theater was a downside. The double beds were comfy.
Service
9.0
The service was extremely warm and engaging from start to finish. The staff made sure to take good care of all guests and actively sought feedback.
Location
10.0
The location was just perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. It was a delight for both kids and adults.
Dining
9.0
The dining experience was much better than the poolside option, with a variety of choices. The snack bar's potato wedges were absolutely awesome!
Facilities
9.0
The facilities were well cared for, just like the location, and offered a great experience overall.
Johnny
United States of America,
March
2024
8.6/10
The hotel had two full-size beds in the rooms, plus a nice sitting area with two couches, making it quite comfortable. However, the check-in process was a bit delayed, and the placement of beer in the fridge was unconventional. Despite that, the ambiance was cozy and pleasant, with a fun vibe.
Rooms
8.0
The rooms were spacious and cozy, with two full-size beds and a nice sitting area with two couches.
Service
9.0
The service was warm, engaging, and the staff was ready to assist with a smile throughout my stay.
Location
8.0
The hotel's location was truly special, right in the middle of a rainforest, providing a unique experience with free-roaming animals and lush surroundings. However, there was seaweed on the last day, slightly affecting the beach experience.
Dining
9.0
The dining experience was consistently good, with a great variety and quality of food offered. The shabu-shabu was particularly enjoyable.
Facilities
9.0
The facilities were well-maintained and offered a range of activities, perfect for families and nature lovers alike.
Beautiful location
Seaweed on the beach
Christopher
United States of America,
June
2023
8.8/10
I had a wonderful stay at this hotel! The rooms were cozy and had comfortable beds, but it was a shame when the coffee machine broke. The hotel's location between the beach and the main lobby was perfect for exploring. I stayed in a jungle-facing room with two queen beds, equally inviting with a lovely waterfall and monkeys right outside.
Rooms
8.0
The rooms were comfortable and had a nice sitting area. It was disappointing when the coffee machine broke, though.
Service
9.0
The service was excellent! Ramon at the main buffet restaurant was very friendly, polite, and efficient. The staff throughout the property were super attentive.
Location
9.0
The location was fantastic, surrounded by well-cared-for lush areas teeming with jungle animals. The proximity to Playacar was very convenient, offering a glimpse of a variety of wildlife.
Dining
9.0
The dining experience was delightful! The variety of foods at the main pool and lunch buffet was impressive, and the beachside setting made the meals even more enjoyable.
Facilities
9.0
The hotel facilities were top-notch, offering a range of amenities for a comfortable stay.
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