Iberostar Waves Quetzal, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

38 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Premium Room

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

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Premium Near Beach

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen 3.1 km

Airports

Aeropuerto de Playa del Carmen (PCM) 3.2 km

Cancun (CUN) 59.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Massage!

“I enjoyed a truly relaxing massage that helped melt away the stresses of everyday life, making it a highlight of my stay.” view full review

Delicious Variety!

“The buffet offered an very nice variety of dishes, from traditional Mexican to fresh sushi and grilled meats, ensuring that every meal was a delight.” view full review

Kids Club Fun!

“The kids club was fantastic for our 4-year-old! He had so much fun and even gained confidence swimming in the deep pool with their attentive supervision.” view full review

Accessible Grounds

“The lush jungle gardens and pathways were not only beautiful but also provided easy access for all, making exploring the grounds effortless.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court

Services

Housekeeping

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Map view

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

3.8 km

152 Calle Quinta Avenida

Quinta Avenida

3.3 km

Mall

Playacar Center Shopping Mall

770 m

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

810 m

Beach

Playacar Beach

3.9 km

Carretera 109

Cenote Calavera

2.5 km

Mahi Golf Course

810 m

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.1 km

Zona Arqueologica Playa del Carmen

2.2 km

Park

Xel-Ha Park

1.5 km

Store

Centro Maya

3.0 km

Golf Course

Campo de Golf Playacar

1.4 km

Hwy 307 Km 287

Alltournative

1.4 km

Av. Benito Juárez

Los Fundadores Park

2.8 km

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

1.6 km

Disabled-friendly beach

2.8 km

Mall

City Club

1.6 km

Maya ruins

1.6 km

Mall

Starbucks

1.6 km

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.3 km

Calle Carretera Federal 109

Cenote Carwash

2.3 km

Amusement Park

Xplor Park

3.5 km

Playacar

Xaman Ha Ruins

2.2 km

Playacar

Ruinas Mayas

2.1 km

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

2.7 km

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2.8 km

Museum

3D Museum of Wonders

3.3 km

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.9 km

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

2.8 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

410 m

Restaurants

Steakhouse

880 m

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

Beautiful location

Great dining options

Seaweed on the beach

Unconventional room stocking

8.8/10

Great

Rooms

8.0

Location

9.0

Service

9.0

Dining

9.0

Robert

United States, May 2024

9.0/10

I had a fantastic stay at the hotel! The room was close to the beach and pool, which was great, but it was a bit noisy at night due to its proximity to the theater. The double beds were comfortable. The service was warm and engaging, although there were some issues with priority access training. The location was perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. The dining options were diverse and satisfying, with delicious potato wedges at the snack bar.

Rooms

8.0

My room was conveniently located near the beach and pool, but the noise from the theater was a downside. The double beds were comfy.

Service

9.0

The service was extremely warm and engaging from start to finish. The staff made sure to take good care of all guests and actively sought feedback.

Location

10.0

The location was just perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. It was a delight for both kids and adults.

Dining

9.0

The dining experience was much better than the poolside option, with a variety of choices. The snack bar's potato wedges were absolutely awesome!

Facilities

9.0

The facilities were well cared for, just like the location, and offered a great experience overall.

Johnny

United States, March 2024

8.6/10

The hotel had two full-size beds in the rooms, plus a nice sitting area with two couches, making it quite comfortable. However, the check-in process was a bit delayed, and the placement of beer in the fridge was unconventional. Despite that, the ambiance was cozy and pleasant, with a fun vibe.

Rooms

8.0

The rooms were spacious and cozy, with two full-size beds and a nice sitting area with two couches.

Service

9.0

The service was warm, engaging, and the staff was ready to assist with a smile throughout my stay.

Location

8.0

The hotel's location was truly special, right in the middle of a rainforest, providing a unique experience with free-roaming animals and lush surroundings. However, there was seaweed on the last day, slightly affecting the beach experience.

Dining

9.0

The dining experience was consistently good, with a great variety and quality of food offered. The shabu-shabu was particularly enjoyable.

Facilities

9.0

The facilities were well-maintained and offered a range of activities, perfect for families and nature lovers alike.

Beautiful location

Seaweed on the beach

Christopher

United States, June 2023

8.8/10

I had a wonderful stay at this hotel! The rooms were cozy and had comfortable beds, but it was a shame when the coffee machine broke. The hotel's location between the beach and the main lobby was perfect for exploring. I stayed in a jungle-facing room with two queen beds, equally inviting with a lovely waterfall and monkeys right outside.

Rooms

8.0

The rooms were comfortable and had a nice sitting area. It was disappointing when the coffee machine broke, though.

Service

9.0

The service was excellent! Ramon at the main buffet restaurant was very friendly, polite, and efficient. The staff throughout the property were super attentive.

Location

9.0

The location was fantastic, surrounded by well-cared-for lush areas teeming with jungle animals. The proximity to Playacar was very convenient, offering a glimpse of a variety of wildlife.

Dining

9.0

The dining experience was delightful! The variety of foods at the main pool and lunch buffet was impressive, and the beachside setting made the meals even more enjoyable.

Facilities

9.0

The hotel facilities were top-notch, offering a range of amenities for a comfortable stay.